How to exclude certain domains for sending emails

There are many scenarios where you may not want to send emails to certain people or domains. If one of your leads is converted to a customer, and you want to start a different sequence for the rest of the leads, then you would like to exclude that converted lead.

Also, there are chances that on your lead list, few leads are already your customers and you don’t want to send them all the initial emails.

In such situations, you can simply add those domains or email addresses to the exclusion list.

Follow these simple steps to exclude domains and email addresses.


Sign in to your account.

Click on the ‘Assistant’ tab as shown below.



Click on the ‘Preferences’ icon as shown.



Here you can add the list of email addresses and domains you want to exclude.


If you have any further doubts, you can directly mail us at



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